Rachael Brennan has been working in the insurance industry since 2006 when she began working as a licensed insurance representative for 21st Century Insurance, during which time she earned her Property and Casualty license in all 50 states. After several years she expanded her insurance expertise, earning her license in Health and AD&D insurance as well. She has worked for small health in...

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Jeffrey Johnson is a legal writer with a focus on personal injury. He has worked on personal injury and sovereign immunity litigation in addition to experience in family, estate, and criminal law. He earned a J.D. from the University of Baltimore and has worked in legal offices and non-profits in Maryland, Texas, and North Carolina. He has also earned an MFA in screenwriting from Chapman Univer...

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Reviewed by Jeffrey Johnson
Insurance Lawyer

UPDATED: Jul 14, 2021

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In a nutshell...

  • In 1960, Allstate added worker’s compensation, marine ocean policies, business coverage, and surety bonds.
  • The Allstate Protection division provides homeowners, automobile, property and casualty, and life insurance in the US and Canada
  • Allstate was rated an average of 3 stars in every category except pricing

Allstate Corporation is the largest publicly-held carrier of personal-line insurance in the US. Headquartered in Northfield Township, Illinois, this giant loss protection provider asks the thought-provoking inquiry, “Are you in good hands?”

The firm’s long, illustrious history and enormous asset base suggest an affirmative answer for many. Its beginnings as an insurer are quite impressive.

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Allstate History

In 1925, more than 2 million responses were elicited in response to a nationwide contest to select the title for a new auto tire brand was held by Sears, Roebuck & Company. “Allstate” was ultimately chosen.

Four years later, during a coincidental conversation conducted while playing bridge on a commuter train, insurance broker Carl Odell suggested to game opponent Robert Wood that auto insurance could be sold by direct mail.

As Sears Chairman General, Wood subsequently introduced the idea to Sears & Roebuck’s Board of Directors. His proposal was promptly approved.

On April 17 of the following year, the project was launched, and auto insurance was sold via the Sears catalog. Two years later at the World’s Fair, auto insurance was offered at a booth under the Sears Pavilion.

In 1999, Allstate’s novel model for conducting business was launched. Its unique format employed captive independent agents combined with an extensive call center network.

The Allstate Protection division provides homeowners, automobile, property and casualty, and life insurance in the US and Canada. Through various subsidiaries, Allstate Financial sells life insurance and investment vehicles.

Emergency roadside service is also offered, and Allstate Bank is an online financial institution that provides general banking services via a virtual platform.

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Allstate Financial Ratings

Internationally-renowned independent insurer credit rater A.M. Best (“Best”) rated Allstate’s overall long-term prognosis as “stable.”

In December 2010, Best assigned Allstate the following industry-specific commercial grades:

  • Financial Strength – This criterion assesses insurer capacity to meet current financial commitments. Based upon asset pool size, Best graded Allstate as A+. This is the second level in the top tier for this particular criterion.
  • Credit Rating of Issuer – This assessment pertains to insurer capacity to satisfy senior monetary obligations. Allstate’s grade of “AA-” is among some of the highest in the industry.

Allstate Customer Service Satisfaction Review

The JD Powers 2010 National Auto Insurance Survey is a leading study of customer satisfaction with car insurance companies was based upon feedback from 25,000 US auto insurance policyholders.

Survey participants were asked to indicate their levels of satisfaction with car insurance companies across five categories of service.

Allstate was rated an average of 3 stars in every category except pricing. In the arena of customer satisfaction with premium price levels, Allstate averaged two stars.

This innovative insurance product provides decreased deductibles, safe driving bonuses, higher coverage limits, and accident forgiveness.

Allstate also touts its Teen Driving program very highly. The plan was implemented to instill safer driving habits and increased consciousness of road safety among American youth.

Upon joint registration with parents, teens receive a $5 Starbucks certificate upon execution of a Safe Driving Promise. If long-term adherence is maintained, other rewards such as electronics devices follow every 90 days.

Allstate Car Insurance Discounts

There are many ways to save money on car insurance with Allstate.

Some of Allstate’s car insurance discounts include:

  • Safe Driver Discount where drivers can save up to 45 percent
  • Early Signing Discount for customers switching car insurance companies
  • Good Student Discounts where good students can earn up to a 20 percent discount
  • New Car Discount for merely insuring a new vehicle
  • Defensive Driver Discount for drivers who complete an approved course
  • Vehicle Safety Equipment Discounts

The company has one of the most extended lists of car insurance discounts available, and most drivers can often benefit from multiple discounts helping to achieve very affordable car insurance rates with Allstate.

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